Events

Join us in the heart of Scotland on 23 September as we bring the Forums on Tour series to Edinburgh, hosted by Motability Operations. This [...]

Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum. The Winners Story – the Winner of  the Trainer of [...]

Generational Insights Training for Contact Centre Leaders A unique group training opportunity for your people, enabling them to successfully manage multi-generational teams. Who should attend [...]

Join the discussion with group Chair, Jane Thomas Managing Director of South West and Northern Contact Centre Forums. ‘Your health and wellbeing’   the toolkit [...]

Guide your team to pivot quickly while staying organized in a fast-changing world.

Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum.

Join the discussion with group Chair, Jane Thomas Managing Director of South West and Northern Contact Centre Forums.

The evening will be a glamorous black-tie event attended by more than 300 guests from high-profile organisations across the North of England. Table packages include [...]

Join us for a user group session featuring the recipients of the Team Leader of the Year award. In this conversation, they’ll share their experiences, challenges, and [...]