Hosted by

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!

PLEASE NOTE ***Friday Update is now taking a break for the summer holidays. We’ll be back on Friday 11th September 2026 at 11am with all the latest news, updates and events. Please go ahead and register using the link below.
If you need anything in the meantime, please don’t hesitate to contact us at info@contactcentreforum.co.uk
Wishing everyone a fantastic summer, and we are looking forward to reconnecting in September.***
Connect
Unite with contact centre leaders and team members across the South West of England, the North of England, and Scotland in a high-energy, 30-minute power session on Zoom.
Discover
Get real-time insights, best practices, and the latest operational stats to supercharge your week.
Collaborate
Engage in lively discussions, propose session topics, and stay ahead of the curve as our regions adapt to the new world of hybrid work.
Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!

PLEASE NOTE ***Friday Update is now taking a break for the summer holidays. We’ll be back on Friday 11th September 2026 at 11am with all the latest news, updates and events. Please go ahead and register using the link below.
If you need anything in the meantime, please don’t hesitate to contact us at info@contactcentreforum.co.uk
Wishing everyone a fantastic summer, and we are looking forward to reconnecting in September.***
Connect
Unite with contact centre leaders and team members across the South West of England, the North of England, and Scotland in a high-energy, 30-minute power session on Zoom.
Discover
Get real-time insights, best practices, and the latest operational stats to supercharge your week.
Collaborate
Engage in lively discussions, propose session topics, and stay ahead of the curve as our regions adapt to the new world of hybrid work.


