User Groups

Upcoming Events

• Planning, Analysis & Insights User Group - Wednesday, 13 May 2026 - 10:00 am - 11:00 am
• Training & Coaching and Team Leader User Groups Joint Session - Thursday, 21 May 2026 - 9:00 am - 10:00 am
• Agents User Group - Tuesday, 26 May 2026 - 12:00 pm - 1:00 pm
• Training & Coaching User Group - Thursday, 18 June 2026 - 9:00 am - 10:00 am
• Agents User Group - Tuesday, 23 June 2026 - 12:00 pm - 1:00 pm
• HR & Recruitment User Group: Industry Innovations for contact centre employee engagement - Wednesday, 8 July 2026 - 11:00 am - 12:00 pm
• Training & Coaching User Group - Wednesday, 15 July 2026 - 9:00 am - 10:00 am
• Planning, Analysis & Insights User Group - Wednesday, 15 July 2026 - 10:00 am - 11:00 am
• Agent User Group - Tuesday, 21 July 2026 - 12:00 pm - 1:00 pm
• Agent User Group - Tuesday, 25 August 2026 - 12:00 pm - 1:00 pm
• Training & Coaching User Group - Thursday, 17 September 2026 - 9:00 am - 10:00 am
• Agent User Group - Tuesday, 29 September 2026 - 12:00 pm - 1:00 pm
• Planning, Analysis & Insights User Group - Wednesday, 14 October 2026 - 10:00 am - 11:00 am
• Training & Coaching User Group - Thursday, 15 October 2026 - 9:00 am - 10:00 am
• Agent User Group - Tuesday, 27 October 2026 - 12:00 pm - 1:00 pm
• Training & Coaching User Group - Thursday, 12 November 2026 - 9:00 am - 10:00 am
• Agent User Group - Tuesday, 24 November 2026 - 12:00 pm - 1:00 pm
• Training & Coaching User Group - Tuesday, 1 December 2026 - 9:00 am - 10:00 am
• Agent User Group - Tuesday, 8 December 2026 - 12:00 pm - 1:00 pm