Next Event
- Agent User Group - Tuesday, 25 August 2026 - 12:00 pm - 1:00 pm
Description
Upcoming Events
- Agent User Group - Tuesday, 25 August 2026 - 12:00 pm - 1:00 pm
- Training & Coaching User Group - Thursday, 17 September 2026 - 9:00 am - 10:00 am
- Team Leader User Group - Developing Future Team Leaders - Thursday, 24 September 2026 - 10:00 am - 11:00 am
- Agent User Group - Tuesday, 29 September 2026 - 12:00 pm - 1:00 pm
- Planning, Analysis & Insights User Group - Wednesday, 14 October 2026 - 10:00 am - 11:00 am
- Training & Coaching User Group - Thursday, 15 October 2026 - 9:00 am - 10:00 am
- Agent User Group - Tuesday, 27 October 2026 - 12:00 pm - 1:00 pm
- Team Leader User Group - Look beyond Average Handle Time to understand the wider metrics that influence customer experience, quality, and business performance - Thursday, 29 October 2026 - 10:00 am - 11:00 am
- Training & Coaching User Group - Thursday, 12 November 2026 - 9:00 am - 10:00 am
- Agent User Group - Tuesday, 24 November 2026 - 12:00 pm - 1:00 pm
- Team Leader User Group - Supporting Employee Wellbeing and Preventing Burnout - Thursday, 26 November 2026 - 10:00 am - 11:00 am
- Training & Coaching User Group - Tuesday, 1 December 2026 - 9:00 am - 10:00 am
- Agent User Group - Tuesday, 8 December 2026 - 12:00 pm - 1:00 pm