Skip to content
London
Northern
Scotland
South West
Image
Image
Image
Image
  • News
  • Downloads
  • Directory
  • Contact
  • Forums on Tour
  • Friday Update
  • User Groups
  • Training
  • Events

Forums on Tour

Next Event

  • Forum on Tour at Thatchers - Thursday, 18 February 2027 - 9:00 am - 12:45 pm

See All

Description

Upcoming Events

  • Forum on Tour at Thatchers - Thursday, 18 February 2027 - 9:00 am - 12:45 pm

Recent Posts

  • How to build a contact centre AI business case your board will back
  • Contact centre planning for 2027: five questions London leaders should answer now
  • What the UK Customer Satisfaction Index 2026 means for London’s contact centre leaders
  • The London Living Wage has risen: a planning brief for contact centre leaders
  • AI governance in contact centres: reading the FCA’s new good practice
Image
Image
Image
Image

London Contact Centre Forum, Northern Contact Centre Forum, Scotland Contact Centre Forum, and South West Contact Centre Forum (SWCCF) are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres across the United Kingdom.

Our work
  • Forums on Tour
  • Friday Update
  • User Groups
  • All Events
  • Downloads
  • Training
  • Scotland Contact Centre Awards
  • South West Contact Centre Awards
  • Northern Contact Centre Awards

Copyright © 2026
Design by Candid

  • Forums on Tour
  • Friday Update
  • User Groups
  • Training
  • Events

All User Groups

  • Agents
  • Team Leader
  • Senior Managers
  • Training & Coaching
  • HR & Recruitment
  • Planning, Analysis & Insight
  • Transformation & Innovation
  • Public Sector
  • Health & Wellbeing SIG