South West
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Scotland

A network of thriving hubs for contact centre excellence, connecting professionals, fostering growth, and celebrating the industry

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Forums on Tour

Next Event

  • Forums on Tour at Kohler Mira, Cheltenham - Tuesday, 16 December 2025 - 9:15 am - 1:00 pm

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Description

Upcoming Events

  • Forums on Tour at Kohler Mira, Cheltenham - Tuesday, 16 December 2025 - 9:15 am - 1:00 pm
  • Forums on Tour at OVO Cadworks Glasgow - Wednesday, 4 February 2026 - 9:00 am - 12:45 pm

Recent Posts

  • HGS strengthens AI-driven customer experience delivery through partnership with NiCE
  • Northern Contact Centre Awards 2025: celebrating the best in the business
  • Congratulations to our 2025 Northern Contact Centre Awards finalists!
  • Subs, genes, bots, Danny Dyer and compliance
  • Scotland Contact Centre Forum officially launches in Edinburgh
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Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forum are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

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