Events

October 2026

15 Oct

Training & Coaching User Group

Thursday, 15 October 2026    
9:00 am - 10:00 am
£0.00
15 Oct

Scotland AgentFest 2026

Thursday, 15 October 2026    
9:30 am - 4:30 pm
£0.00
Save the Date and Register your interest - Full details to follow
Friday Update 2026

Friday Update 2026

Friday, 16 October 2026    
11:00 am - 12:00 pm
Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]
Northern Contact Centre Awards 2026

Northern Contact Centre Awards 2026

Thursday, 22 October 2026    
7:00 pm - 11:45 pm
£4,305.60 - £5,667.84
The evening will be a glamorous black-tie event attended by more than 300 guests from high-profile organisations across the North of England. Table packages include [...]
Friday Update 2026

Friday Update 2026

Friday, 23 October 2026    
11:00 am - 12:00 pm
Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]
Agent User Group

Agent User Group

Tuesday, 27 October 2026    
12:00 pm - 1:00 pm
£0.00
Friday Update 2026

Friday Update 2026

Friday, 30 October 2026    
11:00 am - 12:00 pm
Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]

November 2026

SWCCF AgentFest 2026, Cheltenham

SWCCF AgentFest 2026, Cheltenham

Wednesday, 4 November 2026    
9:30 am - 4:30 pm
£0.00
Welcome to AgentFest 26 — a day dedicated to you! AgentFest is back — bigger, bolder, and better than ever! More details will be released [...]
Friday Update 2026

Friday Update 2026

Friday, 6 November 2026    
11:00 am - 12:00 pm
Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]
Training & Coaching User Group

Training & Coaching User Group

Thursday, 12 November 2026    
9:00 am - 10:00 am
£0.00
Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum.
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