Finalists announced


These Awards recognise the hard work and dedication of contact centre professionals who are committed to delivering outstanding customer service and support. With categories ranging from Sales Agent of the Year to Contact Centre of the Year, there's something for everyone in the industry.

See this year's finalists

Nominations now closed

20 - 23

May

Judging

28 - 29

May

Contact Centre of the Year site visits

28

June

Awards Dinner

Placeholder Image

Here are some fabulous photos from our 2023 Awards

Image
Image
Image
Image
Image
Image
Image

With thanks to our sponsors

Headline sponsors


Image
Image

Support sponsors


Image
Image

Voiceover sponsor


Image

The South West Contact Centre Awards is a celebration of excellence in contact centre activity across the region.

It is a unique opportunity to celebrate and reward individuals and companies whose achievements truly stand out. The Awards acknowledge and reward the highest level of contact centre performance with a prestigious, glittering dinner and awards ceremony on Friday, 28 June 2024.

The Awards are recognised as the benchmark of excellence and customer service sector in the contact centre industry in the region. We reward and celebrate excellence in customer service, delivery of quality assurance and development initiatives and contribute to ongoing professional development.

Ensure your teams are a part of this fantastic opportunity to be recognised for their outstanding performance and commitment.

A fabulous ceremony will take place on Friday, 28 June 2024 at Delta Hotels Bristol City Centre.


ImageImage
ImageImage
Image

Craig Watts
Operations Director
Red Contact Centre Recruitment

Image
Visit Red

The South West Contact Centre Awards offer a fantastic opportunity to celebrate and reward the achievements of individuals and companies in the South West of England's contact centre industry.

→ Celebrate industry success in a range of categories.
→ See where you stand against other organisations.
→ Meet the leading players in this booming industry and network with your peers.

Don't miss your chance to put your business in the spotlight.