South West
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Scotland

A network of thriving hubs for contact centre excellence, connecting professionals, fostering growth, and celebrating the industry

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Next Event

  • Agent User Group - Tuesday, 25 August 2026 - 12:00 pm - 1:00 pm

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Description

Upcoming Events

  • Agent User Group - Tuesday, 25 August 2026 - 12:00 pm - 1:00 pm
  • Agent User Group - Tuesday, 29 September 2026 - 12:00 pm - 1:00 pm
  • Agent User Group - Tuesday, 27 October 2026 - 12:00 pm - 1:00 pm
  • Agent User Group - Tuesday, 24 November 2026 - 12:00 pm - 1:00 pm
  • Agent User Group - Tuesday, 8 December 2026 - 12:00 pm - 1:00 pm

Recent Posts

  • South West Contact Centre Forum proud to support Samaritans
  • Who are this year’s South West Contact Centre Awards finalists?
  • Premier CX Partners with HiringBranch to Transform Contact Centre Agent Recruitment
  • Scotland Contact Centre Awards 2026 winners crowned at glittering Glasgow celebration
  • Scotland Contact Centre Awards 2026 finalists announced
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Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forum are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

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