Events

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry! PLEASE NOTE ***Friday Update is now taking a [...]

Team leaders are vital to the future of the contact centre. Join us to explore future skills, AI-led leadership, and the resilience required to navigate [...]

A high-energy, practical event for anyone shaping the future of learning and development. Successful teams need investment in their development Join us for a one-of-a-kind [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry! PLEASE NOTE ***Friday Update is now taking a [...]

An exclusive breakfast briefing with Northern Contact Centre Forum and IRIS Audio Technologies The Edwardian Hotel, Manchester Northern Contact Centre Forum, in association with IRIS [...]

Learn how to identify leadership potential within your team and provide opportunities that help future leaders grow and succeed.