Upcoming event

Trainers and Coaches POW WOW


Thursday, 30 January 2025 at 9:00 am

Calling all trainers and coaches – this is your day! Building success through Learning & Development Successful teams need investment in their development Join us for a one-of-a-kind event dedicated to the growth and development of trainers, coaches, and managers with L&D responsibilities. This is your opportunity to immerse yourself in the latest trends, best practices, and strategies that will


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Upcoming event

Forums on Tour at Stannah


Tuesday, 25 February 2025 at 9:30 am

Save the date, for our first Forums on Tour of 2025. More information to follow.


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Upcoming event

Forum on Tour, RAC Bristol


Thursday, 26 September 2024 at 9:30 am


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User Groups

Attend, learn, and expand your horizons in contact centre knowledge

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Unlock the power of membership

Membership to South West Contact Centre Forum opens doors to a world of opportunities, collaboration, and growth

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We are a dynamic hub that caters to the needs of contact centre professionals throughout the South West of England. Our mission is to foster collaboration, knowledge sharing, and growth within the contact centre industry. With a diverse range of events and activities, we provide a platform for learning, networking, and recognition. Whether you're an industry veteran or a newcomer, our community is here to support you on your journey to excellence.


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Membership

Highlighted members and suppliers in the South West of England

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Forums on Tour

We understand that learning and networking are crucial, which is why we take our forums on the road. These special editions of our forums bring the experience to various locations across the region. Join us as we explore different regions, connect with local professionals, and delve into the latest trends and insights shaping the contact centre landscape.


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Friday Update

Stay informed and inspired with our Friday Update. Every week, we deliver a dose of industry news, trends, and highlights straight to your screens via Zoom. Whether it's the latest technological advancements or success stories from fellow professionals, our Friday Update keeps you in the loop, and keeps you connected with others.


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Membership

Become a part of our vibrant contact centre community by joining the South West Contact Centre Forum. As a member, you gain access to exclusive benefits, including free events, free participation in User Groups, discounted tickets to our glitzy Awards ceremony, and much more. We offer membership options tailored to your needs. Join us and elevate your contact centre journey today.


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