News and updates

Featured image for “The finalists are in: Northern Contact Centre Awards 2026”
September 11, 2026

The finalists are in: Northern Contact Centre Awards 2026

Featured image for “London launches the ultimate dedicated contact centre forum”
September 4, 2026

London launches the ultimate dedicated contact centre forum

Featured image for “South West Contact Centre Forum proud to support Samaritans”
July 13, 2026

South West Contact Centre Forum proud to support Samaritans

Featured image for “Who are this year’s South West Contact Centre Awards finalists?”
May 6, 2026

Who are this year’s South West Contact Centre Awards finalists?

Featured image for “Premier CX Partners with HiringBranch to Transform Contact Centre Agent Recruitment”
May 5, 2026

Premier CX Partners with HiringBranch to Transform Contact Centre Agent Recruitment

Featured image for “Scotland Contact Centre Awards 2026 winners crowned at glittering Glasgow celebration”
April 24, 2026

Scotland Contact Centre Awards 2026 winners crowned at glittering Glasgow celebration

Featured image for “Scotland Contact Centre Awards 2026 finalists announced”
March 4, 2026

Scotland Contact Centre Awards 2026 finalists announced

Featured image for “Scotland Contact Centre Awards will celebrate excellence across the industry”
January 13, 2026

Scotland Contact Centre Awards will celebrate excellence across the industry

Featured image for “HGS strengthens AI-driven customer experience delivery through partnership with NiCE”
November 24, 2025

HGS strengthens AI-driven customer experience delivery through partnership with NiCE

Featured image for “Northern Contact Centre Awards 2025: celebrating the best in the business”
October 29, 2025

Northern Contact Centre Awards 2025: celebrating the best in the business