Awards 2024

Northern Contact Centre Awards 2024


Closing date for entries: Tuesday, 3 September 2024

This year's awards programme is launched.


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Upcoming event

Agent User Group : Top tips for being a great team member for the most successful team


Thursday, 8 August 2024 at 12:30 pm

Join the discussion with fellow industry agents and Southwest and Northern Contact Centre Forums MD, Jane Thomas  


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Upcoming event

The Winning Formula – Special Interest Group


Tuesday, 9 July 2024 at 11:00 am

Come and be inspired by this unique opportunity to meet some of the amazing finalists and winners of the South West Contact Centre Awards 2024 You will have the opportunity to meet some of the amazing finalists and winners of this year’s showcase event — those who have been recognised for their outstanding delivery of key customer strategies, including: Best


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Upcoming event

Northern Contact Centre Awards 2024


Friday, 25 October 2024 at 7:00 pm

The evening will be a glamorous black-tie event attended by more than 300 guests from high-profile organisations across the North of England and Scotland. Table packages include a welcome glass of bubbles followed by a delicious 3-course dinner, complimentary table wine (and champagne on VIP tables!) plus an evening of A-list entertainment, music and dancing! Book and pay online using


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User Groups

Attend, learn, and expand your horizons in contact centre knowledge

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Unlock the power of membership

Membership to South West Contact Centre Forum opens doors to a world of opportunities, collaboration, and growth

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We are a dynamic hub that caters to the needs of contact centre professionals throughout the North of England. Our mission is to foster collaboration, knowledge sharing, and growth within the contact centre industry. With a diverse range of events and activities, we provide a platform for learning, networking, and recognition. Whether you're an industry veteran or a newcomer, our community is here to support you on your journey to excellence.


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Membership

Highlighted members and suppliers in the North of England

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Forums on Tour

We understand that learning and networking are crucial, which is why we take our forums on the road. These special editions of our forums bring the experience to various locations across the region. Join us as we explore different regions, connect with local professionals, and delve into the latest trends and insights shaping the contact centre landscape.


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Friday Update

Stay informed and inspired with our Friday Update. Every week, we deliver a dose of industry news, trends, and highlights straight to your screens via Zoom. Whether it's the latest technological advancements or success stories from fellow professionals, our Friday Update keeps you in the loop, and keeps you connected with others.


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Membership

Become a part of our vibrant contact centre community by joining the South West Contact Centre Forum. As a member, you gain access to exclusive benefits, including free events, free participation in User Groups, discounted tickets to our glitzy Awards ceremony, and much more. We offer membership options tailored to your needs. Join us and elevate your contact centre journey today.


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