Events

London, you’re invited. On Thursday 1 October 2026, we’re officially opening the doors to the London Contact Centre Forum (LCCF),  a new community created to [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry! PLEASE NOTE ***Friday Update is now taking a [...]

Join us over the Severn Crossing in the Welsh capital, for a fascinating visit to the Cardiff office of Which? Getting here Nearest available car [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry! PLEASE NOTE ***Friday Update is now taking a [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry! PLEASE NOTE ***Friday Update is now taking a [...]

Probation Periods Under the Spotlight: Are You Ready for the Changes? With employment law changes on the horizon, now is the time to review how [...]

The evening will be a glamorous black-tie event attended by more than 300 guests from high-profile organisations across the North of England. Table packages include [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry! PLEASE NOTE ***Friday Update is now taking a [...]