South West Contact Centre Forum hosts a variety of events for contact centre professionals, including forums for networking and quick sessions on Zoom, specialised training sessions covering customer service techniques and technology, conventions for industry updates, user groups to foster innovation and collaboration, and an annual awards ceremony recognising outstanding achievements and contributions within the contact centre community.
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Upcoming events

Explore a diverse array of events tailored for contact center professionals.

SKY Stockport, Forum on Tour

SKY Stockport, Forum on Tour

Thursday, 23 May 2024    
9:30 am - 12:45 pm
Sky
SKY Stockport & Forum on Tour
29 May

Team Leader User Group: Let’s talk about Emotional Intelligence, (EI) again!

Wednesday, 29 May 2024    
10:00 am - 11:00 am
£0.00
How to use EI to foster positive team dynamics, promote collaboration and navigate complex interpersonal relationships.
06 Jun

Transformation & Innovation SIG

Transformation & Innovation (T&I) Group 6th June 2024, 11:30 am - 1:00 pm, Virtual Meeting Did you know that more than 68% of consumers think [...]
20 Jun

Training & Coaching User Group

Thursday, 20 June 2024    
9:00 am - 10:00 am
£0.00
26 Jun

Team Leader User Group: Creating an Empowered Team

Wednesday, 26 June 2024    
10:00 am - 11:00 am
£0.00
Creating a practical checklist to ensure that all team members are empowered in an environment that is productive, enriching and fulfilling.
South West Contact Centre Awards 2024

South West Contact Centre Awards 2024

Friday, 28 June 2024 - Saturday, 29 June 2024    
7:00 pm - 1:00 am
£4,188.00 - £5,558.40
The evening will be a glamorous black-tie event attended by more than 300 guests from high-profile organisations across the South West of England Table packages [...]
Forums on Tour at Interact Contact Centres

Forums on Tour at Interact Contact Centres

Thursday, 4 July 2024    
9:00 am - 12:45 pm
£0.00
Join us for a dynamic morning of insights and networking at Forums on Tour hosted at Interact Contact Centres. Be prepared to engage in lively [...]
10 Jul

Health & Wellness Special Interest Group

Wednesday, 10 July 2024    
10:30 am - 11:30 am
£0.00
18 Jul

Training & Coaching User Group

Thursday, 18 July 2024    
9:00 am - 10:00 am
£0.00
15 Aug

Training & Coaching User Group

Thursday, 15 August 2024    
9:00 am - 10:00 am
£0.00