South West Contact Centre Forum hosts a variety of events for contact centre professionals, including forums for networking and quick sessions on Zoom, specialised training sessions covering customer service techniques and technology, conventions for industry updates, user groups to foster innovation and collaboration, and an annual awards ceremony recognising outstanding achievements and contributions within the contact centre community.
Upcoming events
Explore a diverse array of events tailored for contact center professionals.
12
Dec
Team Leader User Group
Join this month’s TL User group where we will be discussing Employee Experience - How can Team Leaders create a positive employee experience that fosters [...]
13
Dec
WEBINAR - Past, Present and Forecast: Contact Centre Insights 2023 - Your Wish list for 2024
Past, Present and Forecast: Contact Centre Insights 2023 Your Wish list for 2024 Join this great interactive panel session Panel Guests - Calabrio - SVL [...]
20
Dec
HR & Recruitment User Group
Join us for the final HR & Recruitment User Group of 2023: ‘A group discussion to review 2023 and to debate what we are to [...]