Directory of members and suppliers

Centrical

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Centrical provides a real-time performance management, microlearning, gamification, coaching, and voice of the employee platform for frontline teams. The solution inspires and personally guides employee success and growth by making every moment actionable. Centrical was founded in 2013 and serves customers in 150 countries and in 40 different languages. With offices in New York, London, Israel, and Melbourne, Centrical customers include leading multinational enterprises such as British Telecom, Coca-Cola, Microsoft, Teleperformance, Webhelp and more.

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Haddon Training part of the Educ8 Group

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A relentless focus on delivering quality workforce development solutions. Delivering high quality vocational learning programmes that are informed by industry and delivered by industry specialists. Helping your business to attract, retain and engage your workforce.

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Juice

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Juice has been placing exceptional contact centre candidates across the South West for well over 20 years. By creating innovative candidate attraction methods, bespoke screening processes and fantastic on boarding solutions, we have achieved stable teams which have resulted in candidate longevity and commitment for our clients.

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MaxContact

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MaxContact is a leading cloud-based contact centre software provider. With unrivalled technology and a fantastic 100% UK based team, we develop your solution based on your business requirements, so as your needs change, so do we. It's the reason why 97% of our valued customers choose to stay with us year, after year.

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PremierCX

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Premier CX are an award-winning creative agency specialising in helping contact centres humanise their customer touchpoints. We work with contact centres around the globe to reduce user effort, create brand consistency and improve customer satisfaction – a fully personalised approach to customer experience.

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Route101

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Route101 is a cloud systems integrator, providing hosted and true-cloud telecommunications, contact centre and customer engagement solutions. Combining industry-leading communications and contact centre platforms, it provides the tools to help businesses deliver exceptional customer experience and empower their workforce. The team assumes end-to-end responsibility for projects; from conception, implementation and delivery, to ongoing management and support.

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Talkdesk

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Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact centre solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX CloudTM is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom,Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience.

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