Why join
London
Contact Centre Forum?
Meet
Build relationships with peers and partners across London and the South East of England.
Learn
Access insight-led sessions and best practice from industry leaders.
Grow
Share challenges, exchange ideas and drive meaningful change together.
Influence
Create opportunities, accelerate innovation and drive performance and customer experience.
London membership. Nationwide opportunities.
Your LCCF membership connects you to events, insights and opportunities across the entire Contact Centre Forum network.
Some events are in-person, but many are virtual, so you can access the events from anywhere.
Forum On Tour
Your one-stop shop for sharing best practice and meeting other professionals in the industry.
Industry research
At least one piece of essential industry related research per year.
Topical webinars
Enjoy the opportunity to attend webinars throughout the year.
...plus much more
Upcoming events
View all events
In-person
London Contact Centre Forum Launch
In-person
Eco-System Event
In-person
Operational Excellence 2027 – Challenges Workshop
A whole calendar of in-person and virtual events awaits you as a member
Find out more about working with us
For contact centres
Join a trusted community of your peers
Through a series of events and initiatives we provide our members with a support framework which delivers insight to connect as a region, sharing best practice, establishing professional contacts and, above all, collectively working together to promote and support the industry, ensuring its long term success as it diversifies in line with future customer contact strategies.
Become a member
For suppliers
Connect with leaders in the industry and grow your business
Through a series of events and initiatives we provide our members with a support framework which delivers insight to connect as a region, sharing best practice, establishing professional contacts and, above all, collectively working together to promote and support the industry, ensuring its long term success as it diversifies in line with future customer contact strategies.
Partner with us
Apply for membership today
Join a thriving community dedicated to transforming customer management across London and beyond.
Apply online
Contact Jane
Founder members
