Events

Calling all trainers and coaches – this is your day! A high-energy, practical event for anyone shaping the future of learning and development. Successful teams [...]

Explore how understanding emotional triggers can transform difficult interactions into positive experiences. Learn practical techniques for empathy that protect you and your team from burnout.

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]

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Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]

Enhancing expertise and promoting long term operational success. This session will focus on shared priorities for 2026, with emphasis on practical planning challenges and opportunities. [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]