December 2025
Agent User Group - Review of the Year; Special requests & insights from frontline advisors to conclude the year
Agent User Group - Review of the Year; Special requests & insights from frontline advisors to conclude the year
HR & Recruitment User Group
Join the discussion with group Chair, Katy Forsyth Managing Director and Founder at Red Recruitment; Contact Centre People Consultant; Partner and Advisor to the South [...]
Forums on Tour at Kohler Mira, Cheltenham
We wrap up 2025 in style on 16 December at Kohler Mira in Cheltenham. This final Forums on Tour event of the year promises lively [...]
January 2026
Training & Coaching User Group
Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum.
Trainers & Coaches Pow Wow (Bristol)
Calling all trainers and coaches – this is your day! Building success through Learning & Development Successful teams need investment in their development Join us [...]
February 2026
Trainers & Coaches Pow Wow (Edinburgh)
Calling all trainers and coaches – this is your day! Building success through Learning & Development Successful teams need investment in their development Join us [...]
Trainers & Coaches Pow Wow (Manchester)
Calling all trainers and coaches – this is your day! Building success through Learning & Development Successful teams need investment in their development Join us [...]


