Events

September 2025

HR & Recruitment User Group: How Technology is Changing Job Specs

HR & Recruitment User Group: How Technology is Changing Job Specs

Wednesday, 10 September 2025    
2:00 pm - 3:00 pm
£0.00
Join the discussion with group Chair, Katy Forsyth Managing Director and Founder at Red Recruitment; Contact Centre People Consultant; Partner and Advisor to the South [...]
The Generational Gig

The Generational Gig

Tuesday, 16 September 2025    
9:30 am - 4:30 pm
Generational Insights Training for Contact Centre Leaders A unique group training opportunity for your people, enabling them to successfully manage multi-generational teams. Who should attend [...]
Forums on Tour at Interact, Wigan

Forums on Tour at Interact, Wigan

Thursday, 18 September 2025    
9:30 am - 1:00 pm
£0.00
Join us for a morning of learning and development designed to inspire mindset shifts, empower self-growth, and unlock leadership potential. Experience a taster session of [...]
Forums on Tour at Motability Operations, Edinburgh

Forums on Tour at Motability Operations, Edinburgh

Tuesday, 23 September 2025    
9:30 am - 1:00 pm
£0.00
Join us in the heart of Scotland on 23 September as we bring the Forums on Tour series to Edinburgh, hosted by Motability Operations. This [...]
Training & Coaching User Group

Training & Coaching User Group

Tuesday, 23 September 2025    
9:30 am - 10:30 am
£0.00
Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum. The Winners Story – the Winner of  the Trainer of [...]
The Generational Gig

The Generational Gig

Wednesday, 24 September 2025    
9:30 am - 4:30 pm
Generational Insights Training for Contact Centre Leaders A unique group training opportunity for your people, enabling them to successfully manage multi-generational teams. Who should attend [...]
Agent User Group: Your Health & Wellbeing

Agent User Group: Your Health & Wellbeing

Wednesday, 24 September 2025    
12:00 pm - 1:00 pm
£0.00
Join the discussion with group Chair, Jane Thomas Managing Director of South West and Northern Contact Centre Forums. ‘Your health and wellbeing’   the toolkit [...]
Team Leader User Group: Mastering the Balancing Act Between Agility and Structure

Team Leader User Group: Mastering the Balancing Act Between Agility and Structure

Thursday, 25 September 2025    
10:00 am - 11:00 am
£0.00
Guide your team to pivot quickly while staying organized in a fast-changing world.

October 2025

Training & Coaching User Group

Training & Coaching User Group

Thursday, 16 October 2025    
9:00 am - 10:00 am
£0.00
Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum.
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