Events

Spring brings new opportunities – Agent User Group will discuss the best Spring initiatives from around the UK

Micro-Moments of Leadership Leadership isn’t just about big decisions, it’s built in the small, everyday actions that earn trust. This session focuses on recognising and [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]

Team leaders are vital to the future of the contact centre. Join us to explore future skills, AI-led leadership, and the resilience required to navigate [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]

Join group Chair, Emily Shaw, L&D Specialist

The evening will be a glamorous black-tie event attended by more than 250 guests from high-profile organisations across Scotland. Table packages include a welcome glass [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]