April 2025
Forums on Tour at St John Ambulance
Join us for Forums on Tour, where we bring learning and networking to you! This special edition will feature a mental health awareness and support [...]
15
Apr
Agent User Group : Topic TBC
Join the discussion with group Chair, Jane Thomas Managing Director of South West and Northern Contact Centre Forums.
23
Apr
Training & Coaching User Group
Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum.
Team Leader User Group: Digital Detox for Leaders
Join the discussion with group Chair, Amanda Burnett, Head of Billing Operations, Utilita Energy. Digital Detox for Leaders: Explore the benefits of taking regular breaks [...]
May 2025
Team Leader Summit 2025
The event for Team Leaders in the North Our Team Leaders hold the key to our business success Team Leader Summit 2025 - a one-day [...]
HR & RECRUITMENT USER GROUP
Join the discussion with group Chair, Katy Forsyth Managing Director and Founder at Red Recruitment; Contact Centre People Consultant; Partner and Advisor to The South [...]
15
May
Training & Coaching User Group
Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum.
20
May
Agent User Group : Topic TBC
Join the discussion with group Chair, Jane Thomas Managing Director of South West and Northern Contact Centre Forums.
Team Leader User Group : The Art of Delegation
Join the discussion with group Chair, Amanda Burnett, Head of Billing Operations, Utilita Energy. The Art of Delegation: Highlight the importance of delegation in leadership, [...]