Events

Join the discussion with group Chair, Jane Thomas Managing Director of South West and Northern Contact Centre Forums.

Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum.

A retrospective exercise to help with self-reflection and continuous improvement.

On 10 December, we head to Manchester with Clear Business for a dynamic day of networking and knowledge-sharing. Expect fresh perspectives, practical takeaways, and plenty [...]

Join the discussion with group Chair, Katy Forsyth Managing Director and Founder at Red Recruitment; Contact Centre People Consultant; Partner and Advisor to the South [...]

We wrap up 2025 in style on 16 December at Kohler Mira in Cheltenham. This final Forums on Tour event of the year promises lively [...]

Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum.

Calling all trainers and coaches – this is your day! Building success through Learning & Development Successful teams need investment in their development Join us [...]

Calling all trainers and coaches – this is your day! Building success through Learning & Development Successful teams need investment in their development Join us [...]