November 2025
Agent User Group : Meet the winners of Advisor of the Year Northern & South West Awards 2025!
Join the discussion with group Chair, Jane Thomas Managing Director of South West and Northern Contact Centre Forums.
19
Nov
Training & Coaching User Group
Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum.
Team Leader User Group: Stop, Start, Continue Framework
A retrospective exercise to help with self-reflection and continuous improvement.
December 2025
Forums on Tour at Clear Business, Manchester
On 10 December, we head to Manchester with Clear Business for a dynamic day of networking and knowledge-sharing. Expect fresh perspectives, practical takeaways, and plenty [...]
HR & Recruitment User Group
Join the discussion with group Chair, Katy Forsyth Managing Director and Founder at Red Recruitment; Contact Centre People Consultant; Partner and Advisor to the South [...]
Forums on Tour at Kohler Mira, Cheltenham
We wrap up 2025 in style on 16 December at Kohler Mira in Cheltenham. This final Forums on Tour event of the year promises lively [...]
January 2026
Training & Coaching User Group
Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum.
Trainers & Coaches Pow Wow (Bristol)
Calling all trainers and coaches – this is your day! Building success through Learning & Development Successful teams need investment in their development Join us [...]
February 2026
Trainers & Coaches Pow Wow (Edinburgh)
Calling all trainers and coaches – this is your day! Building success through Learning & Development Successful teams need investment in their development Join us [...]


