Events

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Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]

Enhancing expertise and promoting long term operational success. This session will focus on shared priorities for 2026, with emphasis on practical planning challenges and opportunities. [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]

Join us online every Friday at 11am for the hottest 30 minutes in the contact centre industry!   Connect Unite with contact centre leaders and [...]

Calling all trainers and coaches – this is your day! A high-energy, practical event for anyone shaping the future of learning and development. Successful teams [...]

Join group Chair Emily Shaw, Learning & Development Manager at South West Contact Centre Forum.

Storytelling as a Leadership Tool Discover how stories can inspire, connect, and motivate your team. We’ll discuss how to use narratives to make KPIs and [...]