News and updates

January 4, 2024

Delighted with 3 MARCE Awards!

Featured image for “[ARTICLE] Making remote and hybrid working more inclusive: understanding disabled workers’ experiences.”
December 4, 2023

[ARTICLE] Making remote and hybrid working more inclusive: understanding disabled workers’ experiences.

Featured image for “𝗔𝘀𝗰𝗲𝗻𝘀𝗼𝘀 𝗹𝗮𝘂𝗻𝗰𝗵𝗲𝘀 𝗔𝗜 𝗮𝗻𝗱 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲 – 𝗔𝘀𝗰𝗲𝗻𝘀𝗼𝘀 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲”
September 27, 2023

𝗔𝘀𝗰𝗲𝗻𝘀𝗼𝘀 𝗹𝗮𝘂𝗻𝗰𝗵𝗲𝘀 𝗔𝗜 𝗮𝗻𝗱 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲 – 𝗔𝘀𝗰𝗲𝗻𝘀𝗼𝘀 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲

Featured image for “‘Forums on Tour’ delivers for call centre leaders at Verastar”
September 7, 2023

‘Forums on Tour’ delivers for call centre leaders at Verastar

Featured image for “Ascensos partners myConsole in BPO ESG first”
August 24, 2023

Ascensos partners myConsole in BPO ESG first

Featured image for “Route 101 Unveils New Training Packages to Empower Zendesk Users”
July 31, 2023

Route 101 Unveils New Training Packages to Empower Zendesk Users

Featured image for “Promote the health of contact centre employees”
April 28, 2023

Promote the health of contact centre employees

Featured image for “Building a Credible Business Case for Contact Centre Transformation”
April 13, 2023

Building a Credible Business Case for Contact Centre Transformation

Featured image for “Scottish firm continues international expansion with new Caribbean base”
March 20, 2023

Scottish firm continues international expansion with new Caribbean base

Featured image for “Majority of UK businesses still ill-equipped for a hybrid working future according to new survey”
January 30, 2023

Majority of UK businesses still ill-equipped for a hybrid working future according to new survey