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Featured image for โ€œ๐—”๐˜€๐—ฐ๐—ฒ๐—ป๐˜€๐—ผ๐˜€ ๐—น๐—ฎ๐˜‚๐—ป๐—ฐ๐—ต๐—ฒ๐˜€ ๐—”๐—œ ๐—ฎ๐—ป๐—ฑ ๐—ฑ๐—ถ๐—ด๐—ถ๐˜๐—ฎ๐—น ๐—ฝ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ฐ๐—ฒ – ๐—”๐˜€๐—ฐ๐—ฒ๐—ป๐˜€๐—ผ๐˜€ ๐—œ๐—ป๐˜๐—ฒ๐—น๐—น๐—ถ๐—ด๐—ฒ๐—ป๐—ฐ๐—ฒโ€
September 27, 2023

๐—”๐˜€๐—ฐ๐—ฒ๐—ป๐˜€๐—ผ๐˜€ ๐—น๐—ฎ๐˜‚๐—ป๐—ฐ๐—ต๐—ฒ๐˜€ ๐—”๐—œ ๐—ฎ๐—ป๐—ฑ ๐—ฑ๐—ถ๐—ด๐—ถ๐˜๐—ฎ๐—น ๐—ฝ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ฐ๐—ฒ – ๐—”๐˜€๐—ฐ๐—ฒ๐—ป๐˜€๐—ผ๐˜€ ๐—œ๐—ป๐˜๐—ฒ๐—น๐—น๐—ถ๐—ด๐—ฒ๐—ป๐—ฐ๐—ฒ

Featured image for โ€œโ€˜Forums on Tourโ€™ delivers for call centre leaders at Verastarโ€
September 7, 2023

โ€˜Forums on Tourโ€™ delivers for call centre leaders at Verastar

Featured image for โ€œAscensos partners myConsole in BPO ESG firstโ€
August 24, 2023

Ascensos partners myConsole in BPO ESG first

Featured image for โ€œRoute 101 Unveils New Training Packages to Empower Zendesk Usersโ€
July 31, 2023

Route 101 Unveils New Training Packages to Empower Zendesk Users

Featured image for โ€œPromote the health of contact centre employeesโ€
April 28, 2023

Promote the health of contact centre employees

Featured image for โ€œBuilding a Credible Business Case for Contact Centre Transformationโ€
April 13, 2023

Building a Credible Business Case for Contact Centre Transformation

Featured image for โ€œScottish firm continues international expansion with new Caribbean baseโ€
March 20, 2023

Scottish firm continues international expansion with new Caribbean base

Featured image for โ€œMajority of UK businesses still ill-equipped for a hybrid working future according to new surveyโ€
January 30, 2023

Majority of UK businesses still ill-equipped for a hybrid working future according to new survey

December 7, 2022

Sensรฉeโ€™s LiveDesk hybrid working collaboration application now available through the G-Cloud 13 Government Framework

Featured image for โ€œFor contact centres, time is money so โ€˜Zero to Paidโ€™ in 20 seconds, with omni channel PCI compliance thrown in, is importantโ€
June 8, 2022

For contact centres, time is money so โ€˜Zero to Paidโ€™ in 20 seconds, with omni channel PCI compliance thrown in, is important

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Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forum are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

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