Cirrus, a leading cloud contact centre solutions innovator, is proud to announce its sponsorship of the prestigious South West Contact Centre Forum (SWCCF) Awards 2024. As a staunch supporter of excellence in the contact centre industry, Cirrus is honoured to play a central role in celebrating the achievements and hard work of the sector’s professionals.
Cirrus will participate in judging sessions and host a table at the Awards Ceremony and Dinner, underlining its commitment to service quality in the industry. The sponsorship includes various engagements, including the privilege of presenting two awards at the ceremony. Cirrus looks forward to celebrating the nominees’ hard work and achievements and the opportunity to engage more deeply with the community through this partnership.
“Reward and recognition are not just about acknowledging success; they are fundamental drivers of innovation and excellence in the contact centre industry,” said Sandra Haworth, Marketing Director at Cirrus. “By sponsoring the SWCCF Awards, we are not just celebrating the heroes of our industry; we are contributing to the cultivation of a culture that values and motivates continuous improvement and exceptional customer service.”
Nisbets won last year’s Contact Centre of the Year Inhouse Small category. Caroline Shears, Customer Engagement Centre Manager, says, “Last year’s recognition at the SWCCF Awards was a significant milestone for the team here at Nisbets, highlighting the importance of innovative technology enhancing both our colleague and customer experience. Our transition to Cirrus’s cloud-based omni-channel contact centre solution, in partnership with Windsor Telecoms, has been very positive for the Contact Centre and wider business alike. The implementation of the technology provided by Cirrus really has enhanced our sales and customer service. Cirrus’s commitment, demonstrated through its sponsorship of the SWCCF Awards, is very much aligned with our core values. We’re proud to partner with a company that recognises and actively contributes to the pursuit of excellence in our industry.”
By recognising and celebrating the achievements of industry professionals, Cirrus aims to inspire continued growth in high quality service, benefiting businesses and customers alike.
To find out more about 2024’s awards programme, please click here.