April 27, 2021
DVLA chooses Wavenet to Transform their Contact Centre and drive their Digital Transformation Journey
April 20, 2021
Call North West member FourNet given ‘outstanding’ star-rated status by staff – tech firm becomes one of the best companies to work for in Britain
April 16, 2021
RAC Insurance sets up in-house broker as part of mission to top £300m personal lines GWP by 2023
April 14, 2021
New survey paints positive picture of Employee Engagement during lockdown
March 9, 2021
South West Contact Centre Forum and Call North West proudly present Mental Health & Wellbeing Insight Courses 2021 with Nick Elston
November 12, 2020
Life insurance broker Reassured win 3 awards at Call North West Northern Contact Centre Awards 2020
September 14, 2020
Health + Wellbeing = Engagement: Series of 4 Workshops
July 30, 2020
89% of UK Contact Centre leaders say that the Covid-19 crisis has changed the UK Contact Centre industry forever.
June 24, 2020
Videcon launch Contact Centre Thermi-Scan Technology
June 1, 2020