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A network of thriving hubs for contact centre excellence, connecting professionals, fostering growth, and celebrating the industry

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  • Homepage
  • About Us
  • Advisory Board
  • Directory
  • Membership
  • Downloads
  • News
  • Forums on Tour
  • Friday Update
  • Awards
  • User Groups
  • Training
  • Events
  • Contact
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Northern Contact Centre Forum and South West Contact Centre Forum are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England and the South West of England.

Useful links
  • Homepage
  • About Us
  • Directory
  • Membership
  • Downloads
Our work
  • Forums on Tour
  • Friday Update
  • User Groups
  • All Events
  • Downloads
  • Training
Copyright © 2025
  • News
  • Forums on Tour
  • Friday Update
  • Awards
  • User Groups
  • Training
  • Events
  • Contact

Useful links

  • Homepage
  • About Us
  • Advisory Board
  • Directory
  • Membership
  • Downloads

All User Groups

  • Agents
  • Team Leader
  • Senior Managers
  • Training & Coaching
  • HR & Recruiting
  • Planning, Analysis & Insight
  • Transformation & Innovation
  • Public Sector
  • Health & Wellbeing SIG