South West
Northern
Scotland

A network of thriving hubs for contact centre excellence, connecting professionals, fostering growth, and celebrating the industry

Image
  • Homepage
  • About Us
  • Advisory Board
  • Directory
  • Membership
  • Downloads
  • News
  • Forums on Tour
  • Friday Update
  • Awards
  • User Groups
  • Training
  • Events
  • Contact
Logo
Logo
Logo

Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forum are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

Our work
  • Forums on Tour
  • Friday Update
  • User Groups
  • All Events
  • Downloads
  • Training
  • Scotland Contact Centre Awards
  • South West Contact Centre Awards
  • Northern Contact Centre Awards

Copyright © 2026
  • News
  • Forums on Tour
  • Friday Update
  • Awards
  • User Groups
  • Training
  • Events
  • Contact

Useful links

  • Homepage
  • About Us
  • Advisory Board
  • Directory
  • Membership
  • Downloads

All User Groups

  • Agents
  • Team Leader
  • Senior Managers
  • Training & Coaching
  • HR & Recruitment
  • Planning, Analysis & Insight
  • Transformation & Innovation
  • Public Sector
  • Health & Wellbeing SIG