News and updates

Featured image for “5 steps to AI success: leading contact centers to a Netflix-like customer experience”
September 3, 2021

5 steps to AI success: leading contact centers to a Netflix-like customer experience

Featured image for “Scottish firm continues expansion with new Cape Town operation”
September 2, 2021

Scottish firm continues expansion with new Cape Town operation

Featured image for “Business boost for Stranraer as new hub opening creates 100 jobs”
August 18, 2021

Business boost for Stranraer as new hub opening creates 100 jobs

Featured image for “Sensée Creates 500 New Work-from-Home Contact Centre Roles”
June 30, 2021

Sensée Creates 500 New Work-from-Home Contact Centre Roles

Featured image for “How to build a true customer first approach and prove it – MaxContact ebook”
June 28, 2021

How to build a true customer first approach and prove it – MaxContact ebook

Featured image for “Palatine invests in leading Call North West member FourNet”
June 10, 2021

Palatine invests in leading Call North West member FourNet

Featured image for “FourNet speeds into the Top 40 technology firms in the UK”
June 7, 2021

FourNet speeds into the Top 40 technology firms in the UK

Featured image for “Vulnerable Customers: launch of a 2-part programme”
June 1, 2021

Vulnerable Customers: launch of a 2-part programme

Featured image for “DVLA chooses Wavenet to Transform their Contact Centre and drive their Digital Transformation Journey”
April 27, 2021

DVLA chooses Wavenet to Transform their Contact Centre and drive their Digital Transformation Journey

Featured image for “Call North West member FourNet given ‘outstanding’ star-rated status by staff – tech firm becomes one of the best companies to work for in Britain”
April 20, 2021

Call North West member FourNet given ‘outstanding’ star-rated status by staff – tech firm becomes one of the best companies to work for in Britain