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News and updates

Featured image for “UK businesses have been slow to move back to the office says new poll”
November 1, 2021

UK businesses have been slow to move back to the office says new poll

Featured image for “Contact centre homeworking specialist Sensée launches ‘The Sensée Forest’ with aim of achieving carbon neutrality”
October 27, 2021

Contact centre homeworking specialist Sensée launches ‘The Sensée Forest’ with aim of achieving carbon neutrality

Featured image for “5 steps to AI success: leading contact centers to a Netflix-like customer experience”
September 3, 2021

5 steps to AI success: leading contact centers to a Netflix-like customer experience

Featured image for “Scottish firm continues expansion with new Cape Town operation”
September 2, 2021

Scottish firm continues expansion with new Cape Town operation

Featured image for “Business boost for Stranraer as new hub opening creates 100 jobs”
August 18, 2021

Business boost for Stranraer as new hub opening creates 100 jobs

Featured image for “Sensée Creates 500 New Work-from-Home Contact Centre Roles”
June 30, 2021

Sensée Creates 500 New Work-from-Home Contact Centre Roles

Featured image for “How to build a true customer first approach and prove it – MaxContact ebook”
June 28, 2021

How to build a true customer first approach and prove it – MaxContact ebook

Featured image for “Palatine invests in leading Call North West member FourNet”
June 10, 2021

Palatine invests in leading Call North West member FourNet

Featured image for “FourNet speeds into the Top 40 technology firms in the UK”
June 7, 2021

FourNet speeds into the Top 40 technology firms in the UK

Featured image for “Vulnerable Customers: launch of a 2-part programme”
June 1, 2021

Vulnerable Customers: launch of a 2-part programme

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Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forums are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

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