Improving Absence Roundtable


Improving Absence Roundtable


Thursday, 15 February 2024    
11:00 am - 12:30 pm


Bookings closed


Join us for this month’s  #ContactCentre Roundtable Discussing Absence 

Absence is at the highest level the industry has ever seen.  Improving absence is on most operation’s agendas. There are lots of reasons for it and many impacts of it.

Join us for this focused roundtable where we will work together to share experiences, initiatives and considerations. We will look at the current industry data, sharing absence rates from around the regions, along with discussing the causes and effects of absence. We’ll take an overview of  today’s strategies on how to best to improve Absence as an industry, encouraging all to share their absence processes for key insights.

Hosted by South West Contact Centre Forum and Northern Contact Centre Forum
Chaired by Katy Forsyth, Red Recruitment




Bookings are closed for this event.