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TZID:Europe/London
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BEGIN:VEVENT
UID:49@contactcentreforum.co.uk
DTSTART;TZID=Europe/London:20240215T110000
DTEND;TZID=Europe/London:20240215T123000
DTSTAMP:20240216T125457Z
URL:https://contactcentreforum.co.uk/events-page/improving-absence-roundta
 ble/
SUMMARY:Improving Absence Roundtable
DESCRIPTION:\n\nJoin us for this month’s  #ContactCentre Roundtable Disc
 ussing Absence \nAbsence is at the highest level the industry has ever se
 en.  Improving absence is on most operation’s agendas. There are lots o
 f reasons for it and many impacts of it.\n\nJoin us for this focused round
 table where we will work together to share experiences\, initiatives and c
 onsiderations. We will look at the current industry data\, sharing absence
  rates from around the regions\, along with discussing the causes and effe
 cts of absence. We’ll take an overview of  today’s strategies on how 
 to best to improve Absence as an industry\, encouraging all to share their
  absence processes for key insights.\n\nHosted by South West Contact Centr
 e Forum and Northern Contact Centre Forum\nChaired by Katy Forsyth\, Red R
 ecruitment\n\n&nbsp\;\n\nCCF_ImprovingAbsenceRoundtable_v1
ATTACH;FMTTYPE=image/jpeg:https://contactcentreforum.co.uk/wp-content/uplo
 ads/2024/02/calendar-page-date-background-business-planning-appointment-me
 eting-concept.jpg
LOCATION:https://us02web.zoom.us/j/86767457280?pwd=ZVRQMERJb3VTWUhkbkc2Y0hS
 cThIQT09
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TZID:Europe/London
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DTSTART:20231029T010000
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