Awards 2024

Winners announced


Congratulations to all our winners

 


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Upcoming event

Agent UG: My Self Development – The Importance of Setting Personal Goals


Tuesday, 26 November 2024 at 12:00 pm

My Self Development – the importance of setting personal goals It is key to set yourself, or at the very least,  be aware  of the vision you have for your own  personal development. You can start to set yourself realistic goals, have meaningful conversations with your direct reports, mapping how and what the opportunities are to enable you to achieve


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User Groups

Attend, learn, and expand your horizons in contact centre knowledge

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Unlock the power of membership

Membership to Northern Contact Centre Forum opens doors to a world of opportunities, collaboration, and growth

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We are a dynamic hub that caters to the needs of contact centre professionals throughout the North of England. Our mission is to foster collaboration, knowledge sharing, and growth within the contact centre industry. With a diverse range of events and activities, we provide a platform for learning, networking, and recognition. Whether you're an industry veteran or a newcomer, our community is here to support you on your journey to excellence.


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Membership

Highlighted members and suppliers in the North of England

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Forums on Tour

We understand that learning and networking are crucial, which is why we take our forums on the road. These special editions of our forums bring the experience to various locations across the region. Join us as we explore different regions, connect with local professionals, and delve into the latest trends and insights shaping the contact centre landscape.


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Friday Update

Stay informed and inspired with our Friday Update. Every week, we deliver a dose of industry news, trends, and highlights straight to your screens via Zoom. Whether it's the latest technological advancements or success stories from fellow professionals, our Friday Update keeps you in the loop, and keeps you connected with others.


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Membership

Become a part of our vibrant contact centre community by joining the South West Contact Centre Forum. As a member, you gain access to exclusive benefits, including free events, free participation in User Groups, discounted tickets to our glitzy Awards ceremony, and much more. We offer membership options tailored to your needs. Join us and elevate your contact centre journey today.


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