South West
Northern
Scotland

A network of thriving hubs for contact centre excellence, connecting professionals, fostering growth, and celebrating the industry

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Forums on Tour

Next Event

  • Forum on Tour at WPA, Taunton - Wednesday, 18 February 2026 - 9:30 am - 12:45 pm

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Description

Upcoming Events

  • Forum on Tour at WPA, Taunton - Wednesday, 18 February 2026 - 9:30 am - 12:45 pm
  • Forum on Tour at J.P. Morgan, Bournemouth - Wednesday, 13 May 2026 - 9:00 am - 12:45 pm

Recent Posts

  • Scotland Contact Centre Awards will celebrate excellence across the industry
  • HGS strengthens AI-driven customer experience delivery through partnership with NiCE
  • Northern Contact Centre Awards 2025: celebrating the best in the business
  • Congratulations to our 2025 Northern Contact Centre Awards finalists!
  • Subs, genes, bots, Danny Dyer and compliance
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Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forum are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

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