Northern Team Leader Summit 2024

Emma Nesta

Northern Team Leader Summit 2024


Thursday, 29 February 2024    
9:00 am - 4:30 pm


Bookings closed


24 Lawrence Street, Stockport, SK1 1DL

Event Type

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Contact Centres and Leaders of the Future – The Cultural Shift

In association with Sky Contact Centre

Team Leader Summit 2023 – a one day bespoke event for Team Leaders in the North, bringing our leaders together to collaborate and experience unique and insightful sessions. All will enjoy valuable operational insight for personal development and future team success.

  • INSIGHT – managing through change for best performing teams.
  • KNOW HOW – to engage teams to be resilient in challenging times.
  • BEST PRACTICE – shared from future-thinking brands.
  • IDEAS & TIPS – from leading speaker sessions.

Team Leader Summit 2024 – a day of discovery, where all can be away from the office to indulge in peer-to-peer conversations, workshops and listen to inspirational speaker sessions.

Team Leaders need to be the best they can be. Give your leaders the investment of attending this Team Leader Summit 2024 – the opportunity to add to their skill set, be inspired, and engage with like-minded peers. All will return to their teams motivated and eager to make a difference.


We are pleased to welcome Jane Thomas, Managing Director at Northern Contact Centre Forum; Andrea Burke, Head of Contact Centre at SKY; Katy Forsyth, Managing Director at Red Recruitment; and Emily Shaw Northern Contact Centre Forum Training & Development Manager to speak at this unique and insightful event.

Comments from last year’s attendees…

“Team Leader Summit is a great event. It helped me position my team’s future needs to be the best they can be.”

“Interactive sessions with topical  and technical insights shared throughout the day.”

“Left feeling motivated, ready to invest in my team’s development.”

More information

Click here to download our Info Pack.


Bookings are closed for this event.