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UID:35@contactcentreforum.co.uk
DTSTART;TZID=Europe/London:20240229T090000
DTEND;TZID=Europe/London:20240229T163000
DTSTAMP:20240301T123049Z
URL:https://contactcentreforum.co.uk/events-page/northernteamleadersummit2
 024/
SUMMARY:Northern Team Leader Summit 2024
DESCRIPTION:Contact Centres and Leaders of the Future – The Cultural Shif
 t\n\nIn association with Sky Contact Centre\n\n\nTeam Leader Summit 2023 -
  a one day bespoke event for Team Leaders in the North\, bringing our lead
 ers together to collaborate and experience unique and insightful sessions.
  All will enjoy valuable operational insight for personal development and 
 future team success.\n\n 	INSIGHT – managing through change for best per
 forming teams.\n 	KNOW HOW – to engage teams to be resilient in challeng
 ing times.\n 	BEST PRACTICE – shared from future-thinking brands.\n 	IDE
 AS &amp\; TIPS – from leading speaker sessions.\n\nTeam Leader Summit 20
 24 - a day of discovery\, where all can be away from the office to indulge
  in peer-to-peer conversations\, workshops and listen to inspirational spe
 aker sessions.\n\nTeam Leaders need to be the best they can be. Give your 
 leaders the investment of attending this Team Leader Summit 2024 - the opp
 ortunity to add to their skill set\, be inspired\, and engage with like-mi
 nded peers. All will return to their teams motivated and eager to make a d
 ifference.\nSpeakers\nWe are pleased to welcome Jane Thomas\, Managing Dir
 ector at Northern Contact Centre Forum\; Andrea Burke\, Head of Contact Ce
 ntre at SKY\; Katy Forsyth\, Managing Director at Red Recruitment\; and Em
 ily Shaw Northern Contact Centre Forum Training &amp\; Development Manager
  to speak at this unique and insightful event.\nComments from last year’
 s attendees...\n“Team Leader Summit is a great event. It helped me posit
 ion my team’s future needs to be the best they can be.”\n\n“Interact
 ive sessions with topical  and technical insights shared throughout the d
 ay.”\n\n“Left feeling motivated\, ready to invest in my team’s devel
 opment.”\nMore information\nClick here to download our Info Pack.
ATTACH;FMTTYPE=image/jpeg:https://contactcentreforum.co.uk/wp-content/uplo
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CATEGORIES:TL Summit
LOCATION:Sky\, 24 Lawrence Street\, Stockport\, SK1 1DL\, United Kingdom
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=24 Lawrence Street\, Stockp
 ort\, SK1 1DL\, United Kingdom;X-APPLE-RADIUS=100;X-TITLE=Sky:geo:0,0
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