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A network of thriving hubs for contact centre excellence, connecting professionals, fostering growth, and celebrating the industry

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TL Summit

Next Event

  • Northern Team Leader Summit 2026 - Thursday, 23 July 2026 - 9:00 am - 4:30 pm

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Description

Upcoming Events

  • Northern Team Leader Summit 2026 - Thursday, 23 July 2026 - 9:00 am - 4:30 pm
  • Team Leader Summit Scotland 2026 - Wednesday, 16 September 2026 - 9:00 am - 4:30 pm

Recent Posts

  • Who are this year’s South West Contact Centre Awards finalists?
  • Premier CX Partners with HiringBranch to Transform Contact Centre Agent Recruitment
  • Scotland Contact Centre Awards 2026 winners crowned at glittering Glasgow celebration
  • Scotland Contact Centre Awards 2026 finalists announced
  • Scotland Contact Centre Awards will celebrate excellence across the industry
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Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forum are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

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