Contact Centre Recruitment & Retention Event 2025

Emma Nesta

When

Thursday, 27 February 2025    
9:30 am - 3:30 pm

Bookings

£474.00 - £852.00
Book Now

Where

BS32 4TD
Aztec Centre, Aztec West Business Park, Bristol, BS32 4TD

Event Type

Map Unavailable

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Practical Strategies for Contact Centre Recruitment & Retention

Stay ahead of the curve when addressing today’s contact centre people challenges. This one-day seminar offers a high-value blend of keynote talks, panel discussions, and data- driven insights. You’ll walk away with actionable hints and tips for your 2025 recruitment and retention strategies, with lots of best practice examples.

Who The Seminar Is Aimed At

Contact Centre People Specialists, HR, Recruitment, Engagement, and Hiring Professionals.

Key Outcomes

Practical Tips for Recruitment & Retention: Save time and money while improving your recruitment processes and retention strategies
Insights from Industry Leaders: Learn from Ted Wignall, Head of Recruitment at Sensee along with an impressive line-up of panellists; all industry thought-leaders within recruitment and retention

Data-Driven Insights: Gain an understanding of the latest workforce and people metrics, providing you with a useful benchmark for your current centre standings Best Practices for 2025: Hear about some of the leading customer brands priority strategies for recruitment and retention this year

Expert Panels & Case Studies: Learn from real-world examples and debates Networking Opportunities: Connect with fellow leading recruitment and engagement specialists throughout the day

Your Return on Investment

Efficiency Gains: Learn about strategies to reduce recruitment costs and improve efficiency
Enhanced Candidate Journeys: Improve your candidate experience, reducing drop- out rates, improving acceptance rates and employer of choice status

Employer Branding: Strengthen your position as an employer of choice in the recruitment market
Better Attraction & Selection: Deepen your understanding of the contact centre candidate marketplace to refine your attraction and selection methods Engagement & Retention: Discover actionable tips to improve engagement and reduce attrition in 2025

Date: Thursday 27th February
Time: 9:30am – 3:30pm
Location: Red Recruitment, Aztec Centre, Aztec West Business Park, Bristol, BS32 4TD

1 delegate £395+VAT 2 delegates £710+VAT

Hosted by Red Recruitment, this unique event aims to provide HR and Recruitment individuals with all the relevant knowledge, data and insights for 2025. Book now – places are limited!

Bookings

Tickets

Ticket Type Price Spaces
1 Delegate
£395 + VAT
£474.00
2 Delegates
£710 + VAT
£852.00

Registration Information