Contact Centre Recruitment & Retention Event 2025
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Practical Strategies for Contact Centre Recruitment & Retention
Stay ahead of the curve when addressing today’s contact centre people challenges. This one-day seminar offers a high-value blend of keynote talks, panel discussions, and data- driven insights. You’ll walk away with actionable hints and tips for your 2025 recruitment and retention strategies, with lots of best practice examples.
Who The Seminar Is Aimed At
Contact Centre People Specialists, HR, Recruitment, Engagement, and Hiring Professionals.
Key Outcomes
Practical Tips for Recruitment & Retention: Save time and money while improving your recruitment processes and retention strategies
Insights from Industry Leaders: Learn from Ted Wignall, Head of Recruitment at Sensee along with an impressive line-up of panellists; all industry thought-leaders within recruitment and retention
Data-Driven Insights: Gain an understanding of the latest workforce and people metrics, providing you with a useful benchmark for your current centre standings Best Practices for 2025: Hear about some of the leading customer brands priority strategies for recruitment and retention this year
Expert Panels & Case Studies: Learn from real-world examples and debates Networking Opportunities: Connect with fellow leading recruitment and engagement specialists throughout the day
Your Return on Investment
Efficiency Gains: Learn about strategies to reduce recruitment costs and improve efficiency
Enhanced Candidate Journeys: Improve your candidate experience, reducing drop- out rates, improving acceptance rates and employer of choice status
Employer Branding: Strengthen your position as an employer of choice in the recruitment market
Better Attraction & Selection: Deepen your understanding of the contact centre candidate marketplace to refine your attraction and selection methods Engagement & Retention: Discover actionable tips to improve engagement and reduce attrition in 2025
Date: Thursday 27th February
Time: 9:30am – 3:30pm
Location: Red Recruitment, Aztec Centre, Aztec West Business Park, Bristol, BS32 4TD
1 delegate £395+VAT 2 delegates £710+VAT
Hosted by Red Recruitment, this unique event aims to provide HR and Recruitment individuals with all the relevant knowledge, data and insights for 2025. Book now – places are limited!