Join Learning & Development Specialist Emily Shaw for the Agent User Group.

We’re delighted to welcome Emily Shaw, Learning & Development Specialist, to our upcoming Agent User Group session.

Emily will be sharing practical insights, ideas, and best practice to support learning, development, engagement, and performance within the contact centre environment. This is a fantastic opportunity to gain valuable knowledge, exchange experiences with peers, and take away actionable tips that can be implemented within your own teams.

Whether you’re looking to develop your skills, support colleagues more effectively, or stay up to date with the latest thinking in L&D, this session is not to be missed.

Free for all forum members | Unlimited places available

We look forward to seeing you there!