News and updates

Featured image for “Ascensos partners myConsole in BPO ESG first”
August 24, 2023

Ascensos partners myConsole in BPO ESG first

Featured image for “Route 101 Unveils New Training Packages to Empower Zendesk Users”
July 31, 2023

Route 101 Unveils New Training Packages to Empower Zendesk Users

Featured image for “Promote the health of contact centre employees”
April 28, 2023

Promote the health of contact centre employees

Featured image for “Building a Credible Business Case for Contact Centre Transformation”
April 13, 2023

Building a Credible Business Case for Contact Centre Transformation

Featured image for “Scottish firm continues international expansion with new Caribbean base”
March 20, 2023

Scottish firm continues international expansion with new Caribbean base

Featured image for “Majority of UK businesses still ill-equipped for a hybrid working future according to new survey”
January 30, 2023

Majority of UK businesses still ill-equipped for a hybrid working future according to new survey

December 7, 2022

Sensée’s LiveDesk hybrid working collaboration application now available through the G-Cloud 13 Government Framework

Featured image for “For contact centres, time is money so ‘Zero to Paid’ in 20 seconds, with omni channel PCI compliance thrown in, is important”
June 8, 2022

For contact centres, time is money so ‘Zero to Paid’ in 20 seconds, with omni channel PCI compliance thrown in, is important

Featured image for “Webinar: Addressing Today’s Key Homeworking Challenges”
June 7, 2022

Webinar: Addressing Today’s Key Homeworking Challenges

May 10, 2022

Calling Time on Poor Health in Contact Centres