Ascensos partners myConsole in BPO ESG first

Ascensos has partnered with ESG platform and services provider myConsole in a first for BPO, to deliver on its business commitments for sustainability and governance.

Ascensos CEO, John Devlin, commented: “The announcement of our partnership today with myConsole demonstrates our continuing commitment to our clients, our colleagues, and the communities in which we operate – building on our Ascensos Local model, our impact sourcing strategy, and our adoption of sustainable energy initiatives at our sites.

“We chose to work with MyConsole as we could see immediately how they understood ESG specific to the customer management outsourcing sector. I’ve no doubt Niranjan and his team will be instrumental in supporting us in achieving the ESG expectations and demands that are increasingly front and centre for global businesses and brands today.”

MyConsole CEO, Niranjan Waghmare, added: “We are truly delighted to welcome Ascensos as the first BPO CXM services provider as our partner. There is little doubt ESG is now a core component for every company when considering who they will partner with for customer management solutions. We’re looking forward to working with John and the Ascensos team who are demonstrating genuine integrity in being proactive in their determination to meet and exceed ESG benchmarks.”