Why join
London
Contact Centre Forum?
Meet
Build relationships with peers and partners across London and the South East of England.
Learn
Access insight-led sessions and best practice from industry leaders.
Grow
Share challenges, exchange ideas and drive meaningful change together.
Influence
Create opportunities, accelerate innovation and drive performance and customer experience.
Unlimited opportunities
All members of the London Contact Centre Forum also get access to events, insights and connections from our nationwide Contact Centre Forum network.
Some events are in-person, but many are virtual, so you can access the events from anywhere.
What's happening across the network
Upcoming events
Your membership gives access to a calendar of events to connect and collaborate with others in the industry.
View events
News and insights
Expert opinions, research and industry updates from our members and more.
Read more
Awards updates
We celebrate the very best talent in the contact centre industry with our annual awards programmes.
See the latest
Find out more about working with us
For contact centres
Join a trusted community of your peers
Through a series of events and initiatives we provide our members with a support framework which delivers insight to connect as a region, sharing best practice, establishing professional contacts and, above all, collectively working together to promote and support the industry, ensuring its long term success as it diversifies in line with future customer contact strategies.
Become a member
For suppliers
Connect with leaders in the industry and grow your business
Through a series of events and initiatives we provide our members with a support framework which delivers insight to connect as a region, sharing best practice, establishing professional contacts and, above all, collectively working together to promote and support the industry, ensuring its long term success as it diversifies in line with future customer contact strategies.
Partner with us