Announcing the South West Contact Centre Awards 2026
These Awards recognise the hard work and dedication of contact centre professionals who are committed to delivering outstanding customer service and support. With categories ranging from Sales Agent of the Year to Contact Centre of the Year, there's something for everyone in the industry.
Your Awards Timetable
16
April
Closing date for entries
19–22
May
Judging
18
June
With thanks to our sponsors
The South West Contact Centre Awards is a celebration of excellence in contact centre activity across the region.
It is a unique opportunity to celebrate and reward individuals and companies whose achievements truly stand out. The Awards acknowledge and reward the highest level of contact centre performance with a prestigious, glittering dinner and awards ceremony on Thursday, 18 June 2026.
The Awards are recognised as the benchmark of excellence and customer service sector in the contact centre industry in the region. We reward and celebrate excellence in customer service, delivery of quality assurance and development initiatives and contribute to ongoing professional development.
Ensure your teams are a part of this fantastic opportunity to be recognised for their outstanding performance and commitment.
We are incredibly proud of our culture at Motability Operations, and this was a fantastic opportunity for us to display what we do to the SWCCF judges. The best part about getting any award is bringing the win back to the centre floor and celebrating with everyone — since it's our specialists who ensure our culture thrives.
George Chandler
Customer Experience Manager, Motability Operations
Highly Commended
Best Contact Centre Culture
South West Contact Centre Awards 2025
Gain national recognition
Benchmark performance
Strengthen your employer brand
Celebrate your people and their success
The South West Contact Centre Awards offer a fantastic opportunity to celebrate and reward the achievements of individuals and companies in the South West of England's contact centre industry.
→ Celebrate industry success in a range of categories.
→ See where you stand against other organisations.
→ Meet the leading players in this booming industry and network with your peers.
Don't miss your chance to put your business in the spotlight.