Membership
Unlock the power of membershipAre you ready to be part of a vibrant community dedicated to shaping the future of customer management? The Northern Contact Centre Forum welcomes all, from call and contact centres to solution providers and support organisations, anyone with a stake in the customer management agenda. Our membership opens doors to a world of opportunities, collaboration, and …
Transformation & Innovation
Exploring the technological advances and digital approaches that are changing service models across all industries, this new Transformation & Innovation Group will discuss the emerging strategic priorities and the tools and techniques leaders must adopt to secure an operational advantage.