Join Us for the July Training & Coaching User Group

Thursday 17^th July | 9:00–10:00am
Special Guests: Matt Berry & Maisie Thomas,  Nisbets Winners

Fresh from their SWCCF Awards success, Matt and Maisie will be joining us to share the innovative people strategies that helped turn challenges into triumphs at Nisbets.

Discover how they:

• Rebuilt retention with a clear 2025 people strategy: Attract, Train, Retain, Develop
• Rolled out Resilience & Complaints Training to support both customers and mental wellbeing
• Created an impactful structured induction programme using the 70/20/10 learning model
• Fostered quality without scripting – focusing on genuine customer connection
• Invested in people with internal and external training & coaching opportunities, including leadership and buddying pathways

Whether you’re in L&D, management, or coaching, this session will leave you inspired, informed, and ready to level up your own people strategy.

Don’t miss it — reserve your spot today!