Join Jane Thomas – MD of both the South West and Northern Contact Centre Forum for a Post-Easter session where we will have a debate with a challenge!!

Through interactive discussion, we are going to create a list where we bring together the  Top Ten List of all things that REALLY matter to you in your role.

There will be a chance to discuss challenges and opportunities, the outcome of which you will be able to share back at your centre with your Team Leader and peer group. You may want to ask your fellow colleagues for their input to bring along to the session.

Look forward to seeing you!