The finalists for the Scotland Contact Centre Awards 2026 have been announced, highlighting the organisations and individuals delivering exceptional customer service and customer experience across the country. As the inaugural Scotland Contact Centre Awards, this year’s programme has attracted entries from a wide range of organisations operating within the contact centre and customer experience industry. The awards recognise excellence across multiple categories, celebrating …

The Scotland Contact Centre Awards are coming, shining a spotlight on the people, teams and organisations that make Scotland’s contact centre sector one of the strongest and most innovative in the UK. These awards exist to recognise excellence in all its forms. From frontline advisors and team leaders to technology partners and operational leaders, the awards celebrate those delivering outstanding …