Premier CX Partners with HiringBranch to Transform Contact Centre Agent Recruitment
Premier CX are excited to announce a new partnership that will pair our deep contact centre knowledge with HiringBranch’s intelligence-led screening and assessment technology, empowering talent acquisition teams to spot the right candidates considerably earlier in the hiring process. Premier CX has spent over 25 years helping brands perfect customer contact. Working with more than 150 contact centres globally, we …
Scotland Contact Centre Awards 2026 finalists announced
The finalists for the Scotland Contact Centre Awards 2026 have been announced, highlighting the organisations and individuals delivering exceptional customer service and customer experience across the country. As the inaugural Scotland Contact Centre Awards, this year’s programme has attracted entries from a wide range of organisations operating within the contact centre and customer experience industry. The awards recognise excellence across multiple categories, celebrating …
Scotland Contact Centre Awards will celebrate excellence across the industry
The Scotland Contact Centre Awards are coming, shining a spotlight on the people, teams and organisations that make Scotland’s contact centre sector one of the strongest and most innovative in the UK. These awards exist to recognise excellence in all its forms. From frontline advisors and team leaders to technology partners and operational leaders, the awards celebrate those delivering outstanding …