Welcome to AgentFest 25 — a day dedicated to you!

AgentFest is back — bigger, bolder, and better than ever!

Hosted by Kohler Mira, proud winners of Contact Centre of the Year, this year’s event is designed exclusively for frontline Advisors — the real voices and heartbeat of the customer experience.

Join us for a full day of inspiration, learning, and celebration, featuring incredible speakers, interactive workshops, networking opportunities, and plenty of refreshments to keep your energy high throughout the day!

Keynote speaker: Sophie Pierce

The first person with cystic fibrosis to row the Atlantic.

We’re thrilled to welcome the extraordinary Sophie Pierce, who will headline AgentFest 25 with her inspirational story of courage, resilience, and determination.

Sophie will share her personal journey — from her challenging day job as a social worker to achieving her dream of rowing across the Atlantic Ocean. Her story is one of hope, teamwork, mental strength, and pushing beyond limits to prove that anything is possible.

Her message will leave every Advisor inspired to approach challenges with renewed confidence, resilience, and purpose.

What to expect

• AgentFest 25 is a unique event crafted for Advisors, offering valuable takeaways to enhance confidence, service delivery, and professional growth.
• Throughout the day, you’ll:
• Hear from inspirational industry leaders and motivational speakers.
• Take part in interactive workshops to build new skills and boost confidence.
• Network with fellow Advisors from across the industry.
• Participate in the AgentFest Ideas Challenge, working in teams to develop practical ideas and a personal pledge to take back to your workplace.

Download our Information Pack

Pricing

1 Advisor £295+VAT pp
2 – 4 Advisors £249+VAT pp
5+ Advisors £200+VAT pp

After completing the booking form below, you will receive an invoice from South West Contact Centre Forum Ltd a few weeks before the event.