Contact Centre People Hubs: UCAS
A unique opportunity to discuss the results of the People Survey 2024 and forecasts for 2025.
You’ll also receive insights on the significant changes to people policies in the UK post-election, and the expected impact on contact centres and their people policies and strategies.
This interactive morning will bring together regional heads from operations, CX, HR, recruitment, training and technology, to collaborate through topical workshops.
The People Hub will be joined by a panel of senior industry directors and leaders giving delegates the opportunity to ask their professional opinion on key people agenda, along with their thoughts on the findings of this industry research, essential when considering people, engagement and workforce planning policies.
The People Hub will include insights on salaries, benefits, attraction and retention strategies, key areas of operational focus for future-fit businesses looking to be an employer of choice.
Price: £200 + VAT for three delegates (you will receive an invoice for payment shortly after placing your booking)