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Featured image for “Building Resilience in Contact Centres: Strategies for Tackling Agent Burnout”
April 17, 2024

Building Resilience in Contact Centres: Strategies for Tackling Agent Burnout

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Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forums are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

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