News and updates

Featured image for “Webinar: Six Quick Fixes to Make Your Homeworkers More Productive”
February 24, 2022

Webinar: Six Quick Fixes to Make Your Homeworkers More Productive

December 15, 2021

Sensée expands senior management team as interest in home-based CX Outsourcing builds momentum

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November 12, 2021

Download: The Good CX Guide – helpful for planning 2022

Featured image for “Complaints at an all-time high – here’s what to do about them”
November 1, 2021

Complaints at an all-time high – here’s what to do about them

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November 1, 2021

How to serve vulnerable customers

Featured image for “One in five firms admit to using secret spy software”
November 1, 2021

One in five firms admit to using secret spy software

Featured image for “UK businesses have been slow to move back to the office says new poll”
November 1, 2021

UK businesses have been slow to move back to the office says new poll

Featured image for “Contact centre homeworking specialist Sensée launches ‘The Sensée Forest’ with aim of achieving carbon neutrality”
October 27, 2021

Contact centre homeworking specialist Sensée launches ‘The Sensée Forest’ with aim of achieving carbon neutrality

Featured image for “5 steps to AI success: leading contact centers to a Netflix-like customer experience”
September 3, 2021

5 steps to AI success: leading contact centers to a Netflix-like customer experience

Featured image for “Scottish firm continues expansion with new Cape Town operation”
September 2, 2021

Scottish firm continues expansion with new Cape Town operation