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News and updates

December 7, 2022

Sensée’s LiveDesk hybrid working collaboration application now available through the G-Cloud 13 Government Framework

Featured image for “For contact centres, time is money so ‘Zero to Paid’ in 20 seconds, with omni channel PCI compliance thrown in, is important”
June 8, 2022

For contact centres, time is money so ‘Zero to Paid’ in 20 seconds, with omni channel PCI compliance thrown in, is important

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June 7, 2022

Webinar: Addressing Today’s Key Homeworking Challenges

May 10, 2022

Calling Time on Poor Health in Contact Centres

Featured image for “Webinar: Six Quick Fixes to Make Your Homeworkers More Productive”
February 24, 2022

Webinar: Six Quick Fixes to Make Your Homeworkers More Productive

December 15, 2021

Sensée expands senior management team as interest in home-based CX Outsourcing builds momentum

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November 12, 2021

Download: The Good CX Guide – helpful for planning 2022

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November 1, 2021

Complaints at an all-time high – here’s what to do about them

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November 1, 2021

How to serve vulnerable customers

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November 1, 2021

One in five firms admit to using secret spy software

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Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forums are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

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