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A network of thriving hubs for contact centre excellence, connecting professionals, fostering growth, and celebrating the industry

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News and updates

Featured image for “Northern Contact Centre Awards 2025: celebrating the best in the business”
October 29, 2025

Northern Contact Centre Awards 2025: celebrating the best in the business

Featured image for “Congratulations to our 2025 Northern Contact Centre Awards finalists!”
August 12, 2025

Congratulations to our 2025 Northern Contact Centre Awards finalists!

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Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forum are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

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