South West
Northern

A network of thriving hubs for contact centre excellence, connecting professionals, fostering growth, and celebrating the industry

Image
Image
  • News
  • Forums on Tour
  • Friday Update
  • User Groups
  • Events
  • Downloads
  • Training
  • Contact

Transformation & Innovation SIG

Thursday, 5 December 2024 at 11:30 am

More information

About the Transformation & Innovation SIG User Group

Upcoming Sessions

[tribe_events_list limit="10" category=""]
Group Chair

Contact

Transformation & Innovation SIG

admin Thursday, 5 December 2024

When

Thursday, 5 December 2024    
11:30 am - 1:00 pm
Download ICS Google Calendar iCalendar Office 365 Outlook Live

Event Type

  • Transformation & Innovation SIG
  • User Groups

Recent Posts

  • 77% of Contact Centres Still Rely on Voice as Primary Channel: Is It Time for a Change?
  • Premier CX Elevates Video Offering with Launch of Hosting and Analytics
  • Tooling Up for Success: Route 101 Reveals MEP Hire’s Journey to Improved Hire Desk Efficiency in the Latest Case Study
  • Pear Tree Recruitment is thrilled to announce support sponsorship of the South West Contact Centre Forum Awards 2024
  • Building Resilience in Contact Centres: Strategies for Tackling Agent Burnout
Logo
Logo

Northern Contact Centre Forum and South West Contact Centre Forum are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England and the South West of England.

Useful links
  • Homepage
  • About Us
  • Directory
  • Membership
  • Downloads
Our work
  • Forums on Tour
  • Friday Update
  • User Groups
  • All Events
  • Downloads
  • Training
Copyright © 2024
  • News
  • Forums on Tour
  • Friday Update
  • User Groups
  • Events
  • Downloads
  • Training
  • Contact

All User Groups

  • Agents
  • Team Leader
  • Senior Managers
  • Training & Coaching
  • HR & Recruiting
  • Planning, Analysis & Insight
  • Transformation & Innovation
  • Public Sector
  • Health & Wellbeing SIG