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News and updates

Featured image for “South West Contact Centre Forum and Call North West proudly present Mental Health & Wellbeing Insight Courses 2021 with Nick Elston”
March 9, 2021

South West Contact Centre Forum and Call North West proudly present Mental Health & Wellbeing Insight Courses 2021 with Nick Elston

Featured image for “Life insurance broker Reassured win 3 awards at Call North West Northern Contact Centre Awards 2020”
November 12, 2020

Life insurance broker Reassured win 3 awards at Call North West Northern Contact Centre Awards 2020

Featured image for “Health + Wellbeing = Engagement: Series of 4 Workshops”
September 14, 2020

Health + Wellbeing = Engagement: Series of 4 Workshops

Featured image for “89% of UK Contact Centre leaders say that the Covid-19 crisis has changed the UK Contact Centre industry forever.”
July 30, 2020

89% of UK Contact Centre leaders say that the Covid-19 crisis has changed the UK Contact Centre industry forever.

Featured image for “Videcon launch Contact Centre Thermi-Scan Technology”
June 24, 2020

Videcon launch Contact Centre Thermi-Scan Technology

Featured image for “FourNet advises public and private sector ‘now is the time’ to review COVID-19 tech decisions”
June 1, 2020

FourNet advises public and private sector ‘now is the time’ to review COVID-19 tech decisions

Featured image for “Unify Communications Honoured with Queen’s Award”
April 29, 2020

Unify Communications Honoured with Queen’s Award

Featured image for “Webinar: Working from Home – tips, tricks and telephony”
April 16, 2020

Webinar: Working from Home – tips, tricks and telephony

Featured image for “Making a Success of Contact Centre Home-working”
March 26, 2020

Making a Success of Contact Centre Home-working

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Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forums are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

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