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The Generational Gig

Next Event

  • The Generational Gig - Tuesday, 29 July 2025 - 9:30 am - 4:30 pm

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Description

Upcoming Events

  • The Generational Gig - Tuesday, 29 July 2025 - 9:30 am - 4:30 pm
  • The Generational Gig - Tuesday, 16 September 2025 - 9:30 am - 4:30 pm
  • The Generational Gig - Wednesday, 24 September 2025 - 9:30 am - 4:30 pm

Recent Posts

  • 77% of Contact Centres Still Rely on Voice as Primary Channel: Is It Time for a Change?
  • Premier CX Elevates Video Offering with Launch of Hosting and Analytics
  • Tooling Up for Success: Route 101 Reveals MEP Hire’s Journey to Improved Hire Desk Efficiency in the Latest Case Study
  • Building Resilience in Contact Centres: Strategies for Tackling Agent Burnout
  • Survey on Health at Work
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Northern Contact Centre Forum, South West Contact Centre Forum (SWCCF) and Scotland Contact Centre Forums are industry–led member’s forums collaborating with and supporting the customer contact hubs and centres in the North of England, the South West of England and Scotland.

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