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BEGIN:VEVENT
UID:186@contactcentreforum.co.uk
DTSTART;TZID=Europe/London:20260521T090000
DTEND;TZID=Europe/London:20260521T100000
DTSTAMP:20260123T084432Z
URL:https://contactcentreforum.co.uk/events-page/training-coaching-user-gr
 oup-17/
SUMMARY:Training & Coaching and Team Leader User Groups Joint Session
DESCRIPTION:Strengthening the Transition from the Classroom to the Contact 
 Centre\nThis special edition of the User Group will team up with the Team 
 Leader User Group\, for a focused discussion on how trainers and team lea
 ders can work together to ensure a smooth\, confident transition for advis
 ors moving from training into live contact centre work.
ATTACH;FMTTYPE=image/jpeg:https://contactcentreforum.co.uk/wp-content/uplo
 ads/2026/01/1027.jpg
CATEGORIES:Add event to Homepage slider,Team Leaders,Training &
 Coaching,User Groups
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DTSTART:20260329T020000
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