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UID:179@contactcentreforum.co.uk
DTSTART;TZID=Europe/London:20260129T100000
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URL:https://contactcentreforum.co.uk/events-page/team-leader-user-group-th
 e-psychology-of-customer-emotions/
SUMMARY:Team Leader User Group: The Psychology of Customer Emotions
DESCRIPTION:Explore how understanding emotional triggers can transform diff
 icult interactions into positive experiences. Learn practical techniques f
 or empathy that protect you and your team from burnout.
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CATEGORIES:Add event to Homepage slider,Team Leaders,User Groups
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